Dear Valued Red Lid Garden Bins & Bags Customers, and Red Lid Skip
Customers,
Following the Government’s announcement of the Level 4 Alert, Monday 23rd
March 2020, effective immediately, we have suspended our services until
further notice. Our staff are at home with their families and our office
is unattended. At this stage we are unfortunately not able to provide a
re-start of collections date. Please store your bin or bag safely on your section
but in a place that is accessible. Please note that collections may start
again and we may not be able to advise you immediately, hence the reason
that your bin or bag is accessible for the driver. This is the information
we received from the Government Essential Services Covid-19 Response Team:
Under Alert Level 4, waste (eg "Rubbish Collection") service, under the
Utilities and Communications section on the Essential Business list covers
essential waste only. GREEN WASTE IS NOT CONSIDERED ESSENTIAL, AS IT DOES
NOT ENDANGER PEOPLE IF IT'S NOT COLLECTED. UNFORTUNATELY, AT THIS TIME, IF
PEOPLE'S GREEN WASTE IS OVERFLOWING, THEY WILL NEED TO DISPOSE OF IT WITH
THE NORMAL RUBBISH.
Please note, all accounts will be on hold with current balances in place.
No further charges will be added until our services resume. The Red Lid
Team would like to thank all our loyal customers for their continued
support. We wish everyone a safe and healthy period of lockdown.
Please feel free to contact us about anything you may require or need
further explanation on.
Office hours are 8am - 5pm Monday to Thursday, 8am-3pm Fridays
If outside these hours leave a message on
(07) 834 0191
or
0800 REDLID
answer phone - we check our messages regularly. We look forward to
providing you with prompt, friendly and professional service.
